Valice Website Subscription
Where will my site be hosted?
Is my site backed up?
Your website includes automated backups for disaster recovery. We also maintain a code repository to track all versions of your website design.
Can I cancel my subscription?
You may cancel your subscription at any time without fees or penalties. Click here for a complete list of terms and agreements.
Do I own my website?
You own all of your content and images used to make up your website. Your design and functionality are property of Valice. If you wish to leave Valice and keep your website design and functionality, you can purchase a perpetual license to use the design and Valice-developed plugins and purchase any third-party plugins directly from the suppliers. Click here for a complete list of terms and agreements.
Website Design and Setup Services
How long does it take to complete the website setup?
Your initial website design will be ready within 5 business days. Once your dedicated website designer has your design inputs, content and other creative assets, it typically takes two weeks to customize the design and enter your content.
What if I need functionality that isn't listed on your website?
The first step is to contact your dedicated website designer. Some plugins are not listed on our website and your dedicated website designer will know if they are available. You can submit requests for enhancements to any plugin or request new plugin. While most requests are feasible, we evaluate them based on relative fit with the larger customer base. If a request is accepted, it may take 4 to 6 weeks to implement and deploy to your website.
Is my website optimized for search?
Each Valice Website is equipped with basic on-page optimization tools including meta descriptions, document title and keyword fields to enhance your search engine listings. All pages include friendly page names and adhere to HTML standards. Valice stays informed on search engine indexing changes and modifies the designs and platform accordingly. We do provide premium SEO tools as part of our SEO Ready Pack for those looking to take their content and efforts further.
What tools or platforms are used to build my website?
Valice utilizes the WordPress content management system. We have developed a specialized framework to provide enhanced security and update capabilities. For functionality, we utilize our own internally-developed or reputable and trusted third-party plugins. For design, we develop our own themes using the Genesis Framework.
Website Management Services & Updates
Can I edit my website?
Yes! If you would like to maintain areas of your content, we will provide you access to your WordPress content management system and send you how-to documentation.
How do I request website changes?
How do I contact my dedicated website designer?
Support requests will be dispatched to your dedicated website designer for completion. Learn more about Website Management Services.
How long does it take to complete my website changes?
Typical changes and additions take 1 business day to complete. Functionality add-ons or more involved website design and styling changes typically take 5 to 10 business days to complete. Learn more about Website Management Services.